Terms of Service & Privacy Policy
Effective Date: October 28, 2011
Introduction
returnGuru is committed to helping protect the personal information you may provide
to us while interacting with us at returnGuru.com. We also strive to provide you
with the most useful and enjoyable Web experience possible. While you can use some
of the features of returnGuru.com anonymously, you are required to provide personal
information in certain circumstances of your choosing. For example, you can choose
to create your unique profile with us by registering an account on returnGuru.com.
You may also be required to provide personal information via one of the other links
to returnGuru.com.
By accessing and/or using returnGuru.com, you are expressly agreeing to comply with
and be bound by this Website Disclosure and Privacy Policy Statement, as well as
all applicable laws and regulations. If you do not agree with any of this Website
Disclosure and Privacy Policy Statement, you are not authorized to use returnGuru.com
and must not access or register your account on the Website.
This Website Disclosure and Privacy Policy Statement may be updated or changed periodically
and without notice, so please check back from time to time.
How we collect and use personal information
Registering for membership on returnGuru.com gives you access to all the site's
information and features. The only information required is your name, e-mail address,
and additional demographic data as necessary. With your approval, we occasionally
will send e-mail to notify you about important changes to the site, new services,
and special offers from us. If you would rather not receive these e-mail notifications,
you can simply indicate that preference either when you register or at any time
you modify your account. We may also use the individually-identifiable information
you provide as we would use the same information obtained off-line - for example,
to evaluate your service needs.
If you enter a contest or respond to a promotion, we may ask for your postal address
so we can notify contest winners and deliver promotional goodies. When you enter
this information, we will save it in your member profile so that you won't have
to enter it again. We occasionally may also send you postal mail to notify you about
important changes to the site, new services, and special offers from us.
How we help to protect your personal information
Once we go live with all the features on the site, all personally identifiable data
you enter on returnGuru.com is encrypted with secure server software (SSL) that
encodes the information before your Web browser software sends it to us. The secure
server software decodes the data only after it reaches our server, meaning hackers
usually can't snatch any of your personal confidential information while it is in
transit. Once the data reaches our site, the same security software helps to protect
your personal data as well. While no website can protect itself against all eventualities,
we will make reasonable effort to protect any personal information you give us.
We strive to make sure that we use any information you provide us only in ways you
have approved, unless otherwise set forth in this policy statement, as required
by law, or if disclosure is necessary to protect the safety of persons or property.
We send you only the e-mail you have approved in your account information or on
your e-mail subscription signup page.
Please note that from time to time, especially during the Beta phase, our customer
service personnel may review your receipts manually to maintain accuracy of the
data.
Obtaining your consent
By using our Website, you thereby give returnGuru permission to collect information
about the pages served to you as an anonymous user for the purpose of calculating
aggregate site statistics. If you register at returnGuru.com, you thereby authorize
returnGuru.com to use information you provide to personalize the information we
deliver to you and to use your demographic information when calculating aggregate
customer data. As a registered member, you thereby give returnGuru.com permission
to send you e-mails related to the e-mail services to which you subscribe (including
but not limited to return reminders, and price alerts).
As a registered user, you also give us permission to facilitate communication between
returnGuru and you including, without limitation, facilitating your use of the Websites
or Services, responding to your questions or comments, sending emails concerning
our Websites and Services, or to contact you for feedback regarding returnGuru,
our advertisers, or our business partners
If you are under the age of 18, you must not provide your name, e-mail address,
or any other identifying information without the consent of your parent or guardian,
or as otherwise provided for by applicable law. No portion of returnGuru.com specifically
solicits information from minors or seeks to determine whether the visitor is a
minor. Consequently, visitors should be aware that the collection of personal information
requested from or volunteered by children online or by e-mail will be treated in
the same manner as information given by an adult, may become a public record, and
thus may be subject to public access. We ask that parents guide their children when
children are asked to provide personal information online. We ask that children
get their parents' permission before providing any information on line.
Links to third-party websites
When you register on the returnGuru.com website or when you otherwise leave returnGuru.com
via a link provided on returnGuru.com or the notification emails, you are leaving
our site and are no longer subject to this Website Disclosure and Privacy Policy
Statement. We are not responsible for the content or privacy practices employed
by other sites. Other websites may have different privacy policies or no policy.
Users should review the disclosures and privacy policies of any website before providing
personal information.
What we provide to third parties
We may provide third parties with aggregate statistics about our customers, traffic
patterns, and related site information. This data reflects site usage patterns gathered
during thousands of customer visits to our Website each month, but it does not contain
behavioral or identifying information about any user unless that user has given
us permission to share that information.
returnGuru.com currently uses a third-party advertising company to serve ads when
you visit our site or we send you notification emails. This company may use information
(not including your name, address, e-mail address, or telephone number unless you
have given permission to use this information in this manner) about your visits
to our and other web sites in order to provide advertisements about goods and services
of interest to you. In addition, we share website usage information (not including
your name, address, e-mail address, or telephone number unless you have given permission
to use this information in this manner) about visitors to our site with this company
for the purpose of managing and targeting advertisements on our site.
Other information
The company does not warrant or make any representations as to the quality, content,
accuracy, or completeness of the information, text, graphics, hyperlinks and other
items contained on returnGuru.com or related mobile/tablet applications and emails.
Such materials have been compiled from a variety of sources, and are subject to
change without notice from the company, returnGuru.
The company is neither responsible nor liable for any viruses or other contamination
of your system, nor for any delays, inaccuracies, errors or omissions arising out
of your use of our Website or links to our Website, or with respect to the material
contained on the Website or on links to the Website. This Website and all materials
contained on it are distributed and transmitted "as is" without warranties
of any kind, either express or implied, including without limitation, warranties
of title or implied warranties of merchantability or fitness for a particular purpose.
The company is not responsible for any special, indirect, incidental or consequential
damages that may arise from the use of, or the inability to use, the Website and/or
the materials contained on the Website whether the materials contained on the Website
are provided by returnGuru, or a third party. You expressly agree by using returnGuru.com
that your use of returnGuru.com and its links is at your sole discretion and at
your sole risk.
Tell us what you think
returnGuru welcomes your questions and comments about our Website Disclosure and
Privacy Policy Statement. Please send an email to contact@returnGuru.com
Your agreement
By accepting our terms on the website or our other channels (mobile apps, emails
etc.), you indicate that you have read and agree to our Website Disclosure and Privacy
Policy Statement.