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Terms of Service & Privacy Policy

Effective Date: October 28, 2011


returnGuru is committed to helping protect the personal information you may provide to us while interacting with us at We also strive to provide you with the most useful and enjoyable Web experience possible. While you can use some of the features of anonymously, you are required to provide personal information in certain circumstances of your choosing. For example, you can choose to create your unique profile with us by registering an account on You may also be required to provide personal information via one of the other links to

By accessing and/or using, you are expressly agreeing to comply with and be bound by this Website Disclosure and Privacy Policy Statement, as well as all applicable laws and regulations. If you do not agree with any of this Website Disclosure and Privacy Policy Statement, you are not authorized to use and must not access or register your account on the Website.

This Website Disclosure and Privacy Policy Statement may be updated or changed periodically and without notice, so please check back from time to time.

How we collect and use personal information

Registering for membership on gives you access to all the site's information and features. The only information required is your name, e-mail address, and additional demographic data as necessary. With your approval, we occasionally will send e-mail to notify you about important changes to the site, new services, and special offers from us. If you would rather not receive these e-mail notifications, you can simply indicate that preference either when you register or at any time you modify your account. We may also use the individually-identifiable information you provide as we would use the same information obtained off-line - for example, to evaluate your service needs.

If you enter a contest or respond to a promotion, we may ask for your postal address so we can notify contest winners and deliver promotional goodies. When you enter this information, we will save it in your member profile so that you won't have to enter it again. We occasionally may also send you postal mail to notify you about important changes to the site, new services, and special offers from us.

How we help to protect your personal information

Once we go live with all the features on the site, all personally identifiable data you enter on is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. The secure server software decodes the data only after it reaches our server, meaning hackers usually can't snatch any of your personal confidential information while it is in transit. Once the data reaches our site, the same security software helps to protect your personal data as well. While no website can protect itself against all eventualities, we will make reasonable effort to protect any personal information you give us.

We strive to make sure that we use any information you provide us only in ways you have approved, unless otherwise set forth in this policy statement, as required by law, or if disclosure is necessary to protect the safety of persons or property. We send you only the e-mail you have approved in your account information or on your e-mail subscription signup page.

Please note that from time to time, especially during the Beta phase, our customer service personnel may review your receipts manually to maintain accuracy of the data.

Obtaining your consent

By using our Website, you thereby give returnGuru permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at, you thereby authorize to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you thereby give permission to send you e-mails related to the e-mail services to which you subscribe (including but not limited to return reminders, and price alerts).

As a registered user, you also give us permission to facilitate communication between returnGuru and you including, without limitation, facilitating your use of the Websites or Services, responding to your questions or comments, sending emails concerning our Websites and Services, or to contact you for feedback regarding returnGuru, our advertisers, or our business partners

If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law. No portion of specifically solicits information from minors or seeks to determine whether the visitor is a minor. Consequently, visitors should be aware that the collection of personal information requested from or volunteered by children online or by e-mail will be treated in the same manner as information given by an adult, may become a public record, and thus may be subject to public access. We ask that parents guide their children when children are asked to provide personal information online. We ask that children get their parents' permission before providing any information on line.

Links to third-party websites

When you register on the website or when you otherwise leave via a link provided on or the notification emails, you are leaving our site and are no longer subject to this Website Disclosure and Privacy Policy Statement. We are not responsible for the content or privacy practices employed by other sites. Other websites may have different privacy policies or no policy. Users should review the disclosures and privacy policies of any website before providing personal information.

What we provide to third parties

We may provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns gathered during thousands of customer visits to our Website each month, but it does not contain behavioral or identifying information about any user unless that user has given us permission to share that information. currently uses a third-party advertising company to serve ads when you visit our site or we send you notification emails. This company may use information (not including your name, address, e-mail address, or telephone number unless you have given permission to use this information in this manner) about your visits to our and other web sites in order to provide advertisements about goods and services of interest to you. In addition, we share website usage information (not including your name, address, e-mail address, or telephone number unless you have given permission to use this information in this manner) about visitors to our site with this company for the purpose of managing and targeting advertisements on our site.

Other information

The company does not warrant or make any representations as to the quality, content, accuracy, or completeness of the information, text, graphics, hyperlinks and other items contained on or related mobile/tablet applications and emails. Such materials have been compiled from a variety of sources, and are subject to change without notice from the company, returnGuru.

The company is neither responsible nor liable for any viruses or other contamination of your system, nor for any delays, inaccuracies, errors or omissions arising out of your use of our Website or links to our Website, or with respect to the material contained on the Website or on links to the Website. This Website and all materials contained on it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. The company is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the Website and/or the materials contained on the Website whether the materials contained on the Website are provided by returnGuru, or a third party. You expressly agree by using that your use of and its links is at your sole discretion and at your sole risk.

Tell us what you think

returnGuru welcomes your questions and comments about our Website Disclosure and Privacy Policy Statement. Please send an email to

Your agreement

By accepting our terms on the website or our other channels (mobile apps, emails etc.), you indicate that you have read and agree to our Website Disclosure and Privacy Policy Statement.